Let shoppers fixtheir own orders.

Order editing is changing an order after checkout but before it ships. Shopify’s own editor is admin-only. Revize gives your customers a self-serve edit experience right on their order page, and holds the order during a window you configure so every change reaches your fulfilment stack before the package leaves.

Yes. Without Revize, customers have to email or chat with your team for any change. Revize adds a customer-facing edit experience where they update shipping, contact details, variants, products, discounts, delivery dates and more. No ticket needed.

Shipping address and contact info, variants and quantities, product swaps, added items, discount codes, shipping method, cancellations with a refund or store credit, tax invoice and billing details, notes, and a preferred delivery date. All from one page, all before the order is released to fulfilment.

Change requests move off your support team and onto a self-serve page customers reach from their order confirmation. Address fixes, variant changes, cancellations and refunds resolve themselves, and because Revize holds the order during the edit window, every change applies cleanly before fulfilment.

The edit window is the time customers have to change their order after checkout. You choose the length: minutes after checkout, a daily cut-off, or until fulfilment. We usually recommend an hour, since around 80% of customer edits happen within the first 30 minutes. You also choose how the order waits for your warehouse: put it on hold while the window is open, or skip the hold and have Revize add a release tag or capture the payment when the window ends. Either way, your 3PL gets the order with every edit applied.

Yes, with any 3PL or WMS that connects to Shopify, including ShipBob, Flexport, ShipStation, ShipHero, ShipMonk and Stord, and ERPs such as NetSuite, Brightpearl and Cin7. Orders are released one of three ways: an order hold, a Revize release tag when the window ends, or payment capture when the window ends. Our team sets up the right one with you during onboarding.

At the highest-intent moment there is: right after someone buys. Revize shows upsells inside the edit, on the thank-you page and on the order status page, and you can add one-click “Add to order” links to post-purchase emails in Klaviyo, Shopify Email or any other tool. Brands see an average AOV lift of 21.7%.

Three things. Support that treats you like family, from a team of experts who breathe Shopify. Brands doing nine figures in revenue run their orders on Revize. And the best experience of any order editing app: the fastest and best designed, for your customers and your team, with shipping, variants, swaps, add-ons, cancellations, store credit, discounts, invoices and EU withdrawals in one app.

There’s a free plan with 20 edits a month. Starter is $79/month with unlimited edits and a 7-day trial. Pro is $149/month, or $119.20/month billed annually, with upsells, product swaps, store credit, the rules engine and more, plus a 14-day trial. Enterprise is custom-priced for high-volume merchants.