LAST UPDATED AT: Sept 3rd, 2025

Privacy Policy

Introduction

Welcome to Revize, an order editing application for Shopify merchants, owned and operated by Untechnickle ("we," "us," "our"). We respect your trust in sharing your information with us and are dedicated to safeguarding your privacy. This Privacy Policy explains how we collect, use, and protect your information when you use our services.

We are committed to complying with applicable data protection laws, including the General Data Protection Regulation (GDPR), the UK GDPR, and the California Consumer Privacy Act (CCPA).

Our services are not directed to individuals under the age of 18, and we do not knowingly collect personal information from children under 18.

Scope

This Privacy Policy applies to information processed by Revize through our website and application (collectively called "Services"). It does not apply to any customer data that our merchants may process about their own customers using Shopify and Revize ("Customer Data"). Our merchants' privacy policies govern the collection and use of Customer Data.

User Consent

By visiting our website, installing our application, or using our services, you consent to the collection, use, and disclosure of your information as described in this Privacy Policy.

Information We Collect
1. Account and Business Information
  • Merchant Account Details: Name, email address, company information, and contact details when you register

  • Shopify Integration Data: Store information and authentication tokens required for our app to function with your Shopify store

2. Order Processing Information
  • Order Data: We process order information from your Shopify store to enable order editing functionality

  • Customer and Product Identifiers: We store customer IDs and product IDs as provided by Shopify's API

  • Order Details: Quantities, variants, pricing information, and order status

Important: We do not store personal customer information such as names, addresses, email addresses, or payment details. This information remains within Shopify's systems.


3. Technical Information
  • Usage Data: Information about how you use Revize, including features accessed and frequency of use

  • Technical Data: IP address, browser type, device information, and operating system

  • Performance Data: Application performance metrics and error logs

4. Cookies and Similar Technologies

We use cookies and similar technologies to:

  • Maintain your session and authentication

  • Improve application performance

  • Analyze usage patterns to enhance our services

How We Use Your Information

We use the collected information to:

  • Provide and operate our order editing functionality

  • Authenticate your access to our services

  • Process and facilitate order modifications through Shopify's API

  • Communicate with you about your account and our services

  • Improve and develop new features

  • Ensure security and prevent fraud

  • Comply with legal obligations

Legal Basis for Processing (GDPR)

We process your information based on:

  • Contract Performance: To provide our order editing services

  • Legitimate Interest: To improve our services and ensure security

  • Consent: For marketing communications (where required)

  • Legal Compliance: To meet regulatory requirements

Data Sharing and Disclosure

We implement a range of security measures to protect your personal information. Your data is stored behind secure networks and is accessible only by authorized personnel. Additionally, all sensitive information is encrypted via Secure Socket Layer (SSL) technology. However, please note that no method of transmission over the Internet or electronic storage is 100% secure, and we cannot guarantee absolute security.

Legal Requirements

We may disclose information when required by law or to:

  • Comply with legal processes

  • Protect our rights and property

  • Ensure user safety

  • Prevent fraud or security incidents

Data Security

We implement appropriate technical and organizational measures to protect your information, including:

  • Encryption of data in transit and at rest

  • Multi-factor authentication for system access

  • Regular security assessments and monitoring

  • Limited access to information on a need-to-know basis

However, no method of transmission or storage is 100% secure, and we cannot guarantee absolute security.

Data Retention

We retain your information only as long as necessary to:

  • Provide our services

  • Comply with legal obligations

  • Resolve disputes

When information is no longer needed, we securely delete it within 30 days

Your Rights

Depending on your location, you may have the following rights:

Access and Correction
  • Request access to your personal information

  • Update or correct inaccurate information through your account settings

Deletion
  • Request deletion of your personal information

  • We will process deletion requests within 30 days, subject to legal retention requirements

Data Portability
  • Request your data in a portable format

  • Transfer your data to another service (where technically feasible)

Marketing Communications
  • Opt out of marketing emails by using unsubscribe links or contacting us

  • This does not affect service-related communications

CCPA Rights (California Residents)

Right to know what personal information we collect and how it's used

  • Right to delete personal information

  • Right to opt out of any sale of personal information (we do not sell personal information)

  • Right to non-discrimination for exercising these rights

To exercise these rights, contact us at hello@revize.app.

International Data Transfers

Your information may be transferred to and processed in countries other than your own. We ensure appropriate safeguards are in place for such transfers, including:

  • Processing within regions with adequate data protection laws

  • Contractual protections with service providers

  • Industry-standard security measures

Third-Party Links

Your information may be transferred to and processed in countries other than your own. We ensure appropriate safeguards are in place for such transfers, including:

  • Processing within regions with adequate data protection laws

  • Contractual protections with service providers

  • Industry-standard security measures

Changes to This Policy

We may update this Privacy Policy periodically to reflect changes in our practices or legal requirements. We will notify you of material changes by:

  • Posting the updated policy on our website

  • Sending email notifications for significant changes

  • Updating the "Last Updated" date

Data Protection Officer

Your information may be transferred to and processed in countries other than your own. We ensure appropriate safeguards are in place for such transfers, including:

  • Processing within regions with adequate data protection laws

  • Contractual protections with service providers

  • Industry-standard security measures

Contact Us

If you have any questions, comments, or concerns regarding this Privacy Policy or our data practices, please contact us at:

Email: hello@revize.app

Revize your Shopify store, and lead with
customer experience

© Copyright 2024, All Rights Reserved

Revize your Shopify store, and lead with
customer experience

© Copyright 2024, All Rights Reserved

Revize your Shopify store, and lead with
customer experience

© Copyright 2024, All Rights Reserved

Revize your Shopify store, and lead with
customer experience

© Copyright 2024, All Rights Reserved