LAST UPDATED AT: Oct 7th, 2024
Privacy Policy
Introduction
Welcome to Revize, an innovative order editing application designed for Shopify merchants, owned and operated by Revize Inc. (“we,” “us,” “our”). We respect your trust in sharing your information with us and are dedicated to safeguarding your privacy. This Privacy Policy explains how we collect, use, and protect your personal information when you use our services.
This Privacy Policy is incorporated into our Terms of Service and outlines the personal information we collect, how we use it, and the policies and procedures we have in place to protect it. This policy applies to all users of our services, including merchants and visitors to our website and application (collectively, “you”).
We are committed to complying with applicable data protection laws, including the General Data Protection Regulation (GDPR), the UK GDPR, and the California Consumer Privacy Act (CCPA).
Our services are not directed to individuals under the age of 18, and we do not knowingly collect personal information from children under 18. If we become aware that we have collected personal information from a child under 18, we will take steps to delete such information.
Scope
This Privacy Policy applies to personal information processed by Revize through our website, application, and other online or offline services (collectively called “Services”). It does not apply to any personal information that our merchants may process about their customers using Revize’s products and services (“Merchant Data”). Our merchants’ privacy policies govern the collection and use of Merchant Data.
User Consent
By clicking “I ACCEPT,” visiting our website, downloading our application, or using our services, you consent to the collection, use, and disclosure of your personal data as described in this Privacy Policy.
Information We Collect
1. Personal Information
Account Information: When you register for Revize, we collect details like your name, email address, company name, and contact number.
Order Information: We collect data related to the orders placed through your Shopify store to facilitate order editing. We do not store any customer data in our database; we only store customer IDs.
2. Automatically Collected Information
Usage Data: We gather information about how you access and use Revize, including your IP address, browser type, operating system, device IDs, and usage patterns.
Cookies: We use cookies and similar technologies to track your activity on our service. Cookies are small files stored on your device that help us improve our service.
3. Information from Third-Party Sources
Third-Party Accounts: If you sign in to Revize via a third-party platform like Shopify, we may receive information from that account, such as product details and sales data.
How We Use Your Information
We use the collected information for various purposes, including:
To provide, operate, and maintain our application.
To improve, personalize, and expand our application.
To understand and analyze how you use our application.
To develop new products, services, and features.
To communicate with you, including customer service, updates, and promotional purposes.
Data Security
We implement a range of security measures to protect your personal information. Your data is stored behind secure networks and is accessible only by authorized personnel. Additionally, all sensitive information is encrypted via Secure Socket Layer (SSL) technology. However, please note that no method of transmission over the Internet or electronic storage is 100% secure, and we cannot guarantee absolute security.
Data Retention
We retain your personal information only for as long as necessary to fulfill the purposes for which it was collected or to comply with legal requirements. When your information is no longer needed, we will delete or anonymize it.
Your Rights
You have the right to:
Access and Update Your Information: You can access and update your personal information through your account settings or by contacting us.
Delete Your Information: You can request the deletion of your personal information by contacting us. We will delete your data within 30 days of receiving your request, provided we have no ongoing legitimate business need to retain it.
Opt-Out of Marketing Communications: You can opt out of receiving marketing communications from us by following the unsubscribe instructions included in our emails or by contacting us directly.
Children's Privacy
Our services are not intended for children under the age of 18, and we do not knowingly collect personal information from children under 18. If we become aware that we have collected personal information from a child under 18, we will take steps to delete such information.
International Data Transfers
All information processed by us may be transferred, processed, and stored anywhere in the world, including countries with different data protection laws than your country. We strive to protect your information in accordance with applicable laws.
No User Data Collection for Order Edits
We do not collect any user data for order edits. Our system is designed to perform order editing without requiring merchants' user information, thereby safeguarding user privacy. This approach ensures that sensitive customer data remains protected.
Contact Us
If you have any questions, comments, or concerns regarding this Privacy Policy or our data practices, please contact us at:
Email: hello@revize.app