LAST UPDATED AT: Sept 3rd, 2025
Privacy Policy
Introduction
Welcome to Revize, an order editing application for Shopify merchants, owned and operated by Untechnickle ("we," "us," "our"). We respect your trust in sharing your information with us and are dedicated to safeguarding your privacy. This Privacy Policy explains how we collect, use, and protect your information when you use our services.
We are committed to complying with applicable data protection laws, including the General Data Protection Regulation (GDPR), the UK GDPR, and the California Consumer Privacy Act (CCPA).
Our services are not directed to individuals under the age of 18, and we do not knowingly collect personal information from children under 18.
Scope
This Privacy Policy applies to information processed by Revize through our website and application (collectively called "Services"). It does not apply to any customer data that our merchants may process about their own customers using Shopify and Revize ("Customer Data"). Our merchants' privacy policies govern the collection and use of Customer Data.
User Consent
By visiting our website, installing our application, or using our services, you consent to the collection, use, and disclosure of your information as described in this Privacy Policy.
Information We Collect
1. Account and Business Information
Merchant Account Details: Name, email address, company information, and contact details when you register
Shopify Integration Data: Store information and authentication tokens required for our app to function with your Shopify store
2. Order Processing Information
Order Data: We process order information from your Shopify store to enable order editing functionality
Customer and Product Identifiers: We store customer IDs and product IDs as provided by Shopify's API
Order Details: Quantities, variants, pricing information, and order status
Important: We do not store personal customer information such as names, addresses, email addresses, or payment details. This information remains within Shopify's systems.
3. Technical Information
Usage Data: Information about how you use Revize, including features accessed and frequency of use
Technical Data: IP address, browser type, device information, and operating system
Performance Data: Application performance metrics and error logs
4. Cookies and Similar Technologies
We use cookies and similar technologies to:
Maintain your session and authentication
Improve application performance
Analyze usage patterns to enhance our services
How We Use Your Information
We use the collected information to:
Provide and operate our order editing functionality
Authenticate your access to our services
Process and facilitate order modifications through Shopify's API
Communicate with you about your account and our services
Improve and develop new features
Ensure security and prevent fraud
Comply with legal obligations
Legal Basis for Processing (GDPR)
We process your information based on:
Contract Performance: To provide our order editing services
Legitimate Interest: To improve our services and ensure security
Consent: For marketing communications (where required)
Legal Compliance: To meet regulatory requirements
Data Sharing and Disclosure
We implement a range of security measures to protect your personal information. Your data is stored behind secure networks and is accessible only by authorized personnel. Additionally, all sensitive information is encrypted via Secure Socket Layer (SSL) technology. However, please note that no method of transmission over the Internet or electronic storage is 100% secure, and we cannot guarantee absolute security.
Legal Requirements
We may disclose information when required by law or to:
Comply with legal processes
Protect our rights and property
Ensure user safety
Prevent fraud or security incidents
Data Security
We implement appropriate technical and organizational measures to protect your information, including:
Encryption of data in transit and at rest
Multi-factor authentication for system access
Regular security assessments and monitoring
Limited access to information on a need-to-know basis
However, no method of transmission or storage is 100% secure, and we cannot guarantee absolute security.
Data Retention
We retain your information only as long as necessary to:
Provide our services
Comply with legal obligations
Resolve disputes
When information is no longer needed, we securely delete it within 30 days
Your Rights
Depending on your location, you may have the following rights:
Access and Correction
Request access to your personal information
Update or correct inaccurate information through your account settings
Deletion
Request deletion of your personal information
We will process deletion requests within 30 days, subject to legal retention requirements
Data Portability
Request your data in a portable format
Transfer your data to another service (where technically feasible)
Marketing Communications
Opt out of marketing emails by using unsubscribe links or contacting us
This does not affect service-related communications
CCPA Rights (California Residents)
Right to know what personal information we collect and how it's used
Right to delete personal information
Right to opt out of any sale of personal information (we do not sell personal information)
Right to non-discrimination for exercising these rights
To exercise these rights, contact us at hello@revize.app.
International Data Transfers
Your information may be transferred to and processed in countries other than your own. We ensure appropriate safeguards are in place for such transfers, including:
Processing within regions with adequate data protection laws
Contractual protections with service providers
Industry-standard security measures
Third-Party Links
Your information may be transferred to and processed in countries other than your own. We ensure appropriate safeguards are in place for such transfers, including:
Processing within regions with adequate data protection laws
Contractual protections with service providers
Industry-standard security measures
Changes to This Policy
We may update this Privacy Policy periodically to reflect changes in our practices or legal requirements. We will notify you of material changes by:
Posting the updated policy on our website
Sending email notifications for significant changes
Updating the "Last Updated" date
Data Protection Officer
Your information may be transferred to and processed in countries other than your own. We ensure appropriate safeguards are in place for such transfers, including:
Processing within regions with adequate data protection laws
Contractual protections with service providers
Industry-standard security measures
Contact Us
If you have any questions, comments, or concerns regarding this Privacy Policy or our data practices, please contact us at:
Email: hello@revize.app